Responsibilities:

Research:

• Manage current business in terms of value
• Develop strong account relationships with clients
• Add creativity and new innovative ways of pitching, conducting and delivering insight
• Continually improve our outputs and insight delivery so we are seen as best in class
• Build Global Vox Populi reputation for customer service excellence

Management:

• Recruit, manage, motivate and empower the Qualitative team to excel
• Create an environment where staff retention is 90%+, our preference is to recruit grads and train them up. The role includes continual development, variety and offering junior staff a meritocratic career path
• Continue to develop training programs for India and international staff
• Maintain a team/family culture within offices and globally

Business Development:

• Add ‘business’ leadership – providing input on the strategic direction of the company, developing ideas, implementing them, being entrepreneurial and willing to make things happen.
• Improve the profile and brand image of Global Vox Populi better through marketing, speaking at conferences, thought leadership papers, etc.
• Help grow Global Vox Populi in Insight business to 20-30% in the next 2-3 years

Skills/Experience:

• Must have 7+ years of Insight agency experience
• MBA from premium business school
• Possess predominantly Qualitative research experience
• Have a strong understanding of the application of marketing and marketing principles
• A strong consultancy approach
• Have excellent leadership and management skills
• Be client & team focused
• Strong communication and presentation skills – both written and verbal
• Ability to communicate effectively & tactfully with all levels of personnel
• Strong attention to detail and ability to handle multiple concurrent tasks
• Strong relationships with clients (i.e. we’d expect some business to follow you)